Adi Talwar/City Limits
Jean Ryan, a member of the advocacy group Disabled in Action, waits for her wheelchair to be harnessed in an Access-A-Ride van.
Complaints include drivers who are poorly trained and service that is slow and inefficient, regularly making users late for work and other engagements.
The subways are the MTA’s concern. But MTA buses roll on city streets, and transit groups say Mayor de Blasio could be doing more to clear the way.
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